Refund policy

Withdrawal from the contract

In the event of delay in acceptance, unavailability of the goods or other important reasons, we are entitled to withdraw from the contract.

When contracts are concluded via distance selling, the consumer can withdraw from the contract within 7 working days, although Saturdays do not count as working days. The period begins on the day the goods are received by the consumer or, in the case of services, on the day the contract is concluded. It is sufficient to send the declaration of withdrawal within this period. If the consumer withdraws from the contract in accordance with this provision, he or she must bear the costs of returning the goods.